Returns & Refunds policy

Exchange / Return Policy

EXCHANGE POLICY

You can exchange the product within the first 30 calendar days of the item’s delivery if you have faced any of the following issues:

Product is defective and/or damaged.

Product is described incorrectly or does not correspond to the item shown on the Website and purchased by the Customer.

- Product should be in the same condition and original packaging as you received it, it must be unused and in perfect condition.

- Product must be accompanied by the invoice.

- Any Customized product cannot be exchanged or returned as it can’t be a subject of resell any more.

- Return shipping charges are non-refundable.

- Return Or Exchange is not available on Slim cases in the event of a little color differentiation.

- Slim cases are hand made and color may vary from actual pictures.

- For Exchange Or Return We may ask you for Video of the case and About Phone Screenshot for verification and to make sure the issue isn't repeated.

- Any product purchased from sale/offer are not returnable nor exchangeable.

REFUND/RETURN POLICY

You Can apply for a refund within 24 hours after placing the order.

We do not provide refund for the Delivered Orders.

Refund will be credited through the mode of payment within 3-7 Working days.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

2094/4AL2 , Prem Nagar, gali No 17 , Patel Nagar , Near Madarsa, New Delhi 110008

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail ranaitweb@gmail.com